Billing: 

Weekly & Twice Weekly Customers:

The Doo Fighters will send an invoice via email to you on the last service day of the month. This invoice is due by the 10th of the month in order to avoid late fees.  If this invoice is not paid by the 10th of the month, a $10 late fee will be added. Should payment for the invoice plus late fee not be received by the 15th of the month, we will suspend service until your account is brought current.

If you do not receive an invoice from us by the 5th of the month, please contact our office immediately so that we may send you another copy. We are not responsible for lost or misdirected invoices.

One Time Customers:

We require full payment at the time of service for one time customers. We wll accept either cash or check for payment.  

* Don't have an email account or prefer a physical invoice? No problem-we will simply leave an invoice at an agreed upon location at your residence during that last service day of the month.  You can leave payment for us to pick up by the 10th or mail it in to the address listed on the invoice. Please be aware the late fee policy described above applies to these invoices also.

 Policies:

• Inclement weather: The Doo Fighters will work during light rain or snow. Severe weather may prevent us from servicing your yard on schedule. When this occurs we will be out as soon as we can to get your yard back in shape. There are no credits for bad weather as the dog waste continues to accumulate, regardless of Mother Nature!  

• Skipping a service day: If you can give us at least 24 hours notice, we will be happy to skip a service day and credit your next month's bill.

• Cancelling service: There are no contracts with The Doo Fighters. You can cancel your service with us at any time, for any reason. We request that you give us at least 24 hours notice if you would like to do so.

• NSF Check Policy: The Doo Fighters welcomes your check. Please note: Checks returned unpaid by your Financial Institution are subject to a Service Charge of $25 or the maximum allowed by law. Checks returned for insufficient or uncollected funds, together with Service Charges, may be debited electronically from your account or collected using a bank draft drawn from your account.  

These are just a few of our customer service policies. We will provide you with a copy of our full customer service policy on our first visit.

We guarantee high quality service or we will redo your service until you are completely satisfied.